News

The year came to a close with new light-vehicle sales of 17.1 million, according to the Automotive News Data Center. This marks the fifth straight year of more than 17 million units  sold.

NADA has extended the deadline for submissions to the third annual Women Driving Auto Retail video contest to January 31, 2020.

NADA Chairman Charlie Gilchrist sent a letter to Members of the U.S. House of Representatives calling for the passage of H.R. 5430, a bill to implement the U.S.-Mexico-Canada Agreement (USMCA).

It seems we are on pace for another year of 17 million units, with new light-vehicle sales registering a 16.94 million SAAR through November.

The American Truck Dealers (ATD), Heavy Duty Trucking magazine and Procede Software are proud to announce the nominees for the 2020 Truck Dealer of the Year.

“Ford joins an esteemed group of car and commercial truck manufacturers that support the NADA Foundation’s efforts to spark an interest in service technician careers.”

Is your complimentary maintenance program effectively bringing customers back? Are you properly tracking the customer journey?

The post Customer Retention Through Complimentary Maintenance Part 2: Tracking the Customer Journey appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

Auto manufacturer maintenance plans aren’t enough — dealers have to launch their own complimentary maintenance programs and run them effectively.

The post Customer Retention Through Complimentary Maintenance Part 1: Beyond Auto Manufacturer Maintenance appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

How is your dealership commuication? We outline the three main pitfalls of dealership communication, and what franchise auto dealerships can do about them.

The post Addressing the 3 Common Pitfalls of Dealership Communication appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

Poor communication between businesses and customers has become a huge issue. Here are the 3 main pitfalls of dealership communication you must avoid.

The post How Dealership Communication Can Fail Your Customers appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

Here’s how to make the best use of an effective service-based lead generation strategy and prevent lost customers from falling through the cracks.

The post Creating a Service-Based Lead Generation Strategy That Works appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

The way of doing business at auto dealerships has changed. Traditional lead-generating strategies have given way to service-based lead generation.

The post What is Service-Based Lead Generation? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

Cruise Reveals Autonomous Pod; Tesla Can Sell in Michigan; Mitsubishi Accused Of Diesel Cheating

The grants emphasize research in urban, suburban or rural areas and include freight, personal mobility and public transportation.

Cox Automotive analysts Eric Ibara and Michelle Krebs tell which ones they’re keeping an eye on. They also laud new midsize pickups.

Toyota Motor North America executive Christopher Reynolds says it’s fair to assume Toyota is looking at a major overhaul of both the Tundra fullsize pickup and Sequoia SUV by 2022.

Wards editors share thoughts on the 2020 field of nominees, consisting of 26 new or improved gasoline, diesel or electrified powertrains.

Mahindra Roxor Drops Jeep-Like Grille; Cruise Calls for Better AV Metrics; Jeep’s Sales Worrying

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