News

The COVID-19 pandemic has opened a greater dialogue between automakers and dealers, and we cannot miss this chance for the advancement of the industry that many of us have spent our lives building.

Racism and discrimination have no place in the car business, or America. We must root them out together. Everyone deserves to be treated respectfully and fairly. Everyone deserves justice, and it pains us to see injustice. When anyone in our family hurts we all hurt, and we are hurting with you.

While full recovery is months ahead, Chairman Rhett Ricart, and President and CEO Peter Welch addressed dealers during NADA’s second all-dealer virtual town hall on Thursday, May 22.

“America’s auto dealers are putting people back to work,” said NADA Chairman Rhett Ricart in a recent video message to dealers, employees and customers.

Prior to joining NADA, Welch held several positions with the California New Car Dealers Association (CNCDA), the nation’s largest state auto dealer association.

“I think it was a great moment for every dealership in America that proved to be a pillar of their communities.”

The coronavirus crisis is a first in our lifetime, but there are lessons to be learned from past emergencies, including the 2008 financial crisis.

The post What Can the 2008 Financial Crisis Teach Auto Dealerships About the Coronavirus Crisis? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

As the coronavirus sweeps the globe, people are facing unprecedented amounts of stress and uncertainty, and everyone is looking for a COVID-19 update.

The post COVID-19 Update: A Letter to Our Clients During These Difficult Times appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

It’s important that auto dealerships focus on the real driving force behind the auto industry: Baby Boomers. But, how do you go about marketing to Boomers?

The post The Generation Gap in Car Dealership Customer Retention Part 2: Marketing To Boomers appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

To a millennial generation focused on saving money, owning a car has traditionally meant extra expense. So how should you go about marketing to millennials?

The post The Generation Gap in Car Dealership Customer Retention Part 1: Marketing To Millennials appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

How utilizing marketing and customer outreach can help you boost your customer retention plan and minimize customer churn.

The post Is Your Current Customer Retention Plan Paying for Itself? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

It costs a lot more to find new customers than it does to keep the ones you already have. Is your auto dealership accurately measuring customer retention?

The post New Year, New Decade: Are You Accurately Measuring Customer Retention? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

Dodge is dropping the Dodge Grand Caravan minivan and the Dodge Journey CUV for the 2021 model year, leaving only the 2-door Challenger, 4-door Charger and Durango SUV in the Dodge brand lineup.

The 2021 RAV4 Prime is the new plug-in hybrid variant of the Toyota RAV4. The roomy, tech-y CUV, boasts many of the same styling cues as the RAV4, but adds some new features, notably in the XSE grade.

In Nissan’s No.1 spot for the week of June 22, actress Brie Larson shows off the ’20 Sentra’s rear automatic braking and Nissan Intelligent Mobility, which can help prevent accidents.

The all-new 2021 Kia K5, which replaces the Optima, features styling inspired by the automaker's Stinger sports car.

The RAV4 Prime is the first plug-in RAV4, joining Toyota’s existing Prius Prime and a companion to the RAV4 Hybrid already in U.S. showrooms.

How can supply chain finance help OEMs and suppliers endure trying times? Simon Kessler, managing director and head of Global Mobility and Automotive at Greensill, talks with GlobalAutoIndustry.com.

Real Solutions

Access technology built for your business with partners who understand your challenges, your appreciation for efficiency, and your financial goals.

F&I Transaction Recording
F&I Presentation Software
F&I Financial Reporting
eRating
eContracting

We always put the Dealer First!

It's not all about the products. Learn to sell them, master the presentation, and stay compliant! We always put the Dealer First!

  • Get a free F&I Profit Analysis
  • Obtain AFIP Certification
  • Participate in a Compliance Audit
  • Learn From the Best

Why choose us

  • 1

    Increase F&I Revenue. Customize product offerings to maximize profit potential.

  • 2

    Increase Legal and Regulatory Compliance. Avoid the vulnerabilities and the litigators!

  • 3

    Increase Customer Retention & Service Absorption. Sales sells the car first. Service sells the rest.

  • 4

    Increase appraisal close ratio, reduce aged inventory risk, and cut auction fees to increase your bottom line.

One Dealership at a time ... We will get you the profit you need!