Get your F&I managers out of the chaotic dealership environment where they can focus. In the classroom, they can listen, discuss, question and interact.
Using our state-of-the-art training system, your F&I managers will enhance their knowledge and expertise at their own pace - 24 hours a day, 365 days a year.
Training and certification for F&I managers selling new and used vehicles. The problem with compliance is that you never know what you don't know... until it's too late.
Led by Dave Robertson, executive director of AFIP, our team of regulatory experts answers questions for industry members. You can browse previous topics, search for specific words or phrases, or ask a new question.
Questions
Asked by Troy Stanton on Dec 26, 2013
My dealer doesn’t want to get caught short on sending adverse action notices, so we send one to every customer, regardless of whether credit is granted or the customer’s credit score.
The dealer-issued adverse action notice should be delivered to a customer in two situations. First, when a customers request for credit is flatly rejected by a credit source. Second, when the funding source will only grant credit based on substantially different terms or substantially different amounts, a counteroffer, and the customer rejects it. Sending a notice to customers whose credit requests dont meet these two criteria is not a violation, but it will cause ill will among a major segment of the stores customers.
AFIP Best Practices Experts
David RobertsonDavid Robertson is a co-founder and the executive director of the Association of Finance & Insurance Professionals. Read full bio here.
Ask a New Question
Please fill out the form below to submit a question to our team of regulatory experts. Most regulatory, technical, and procedural questions can be answered in 24 hours; however, complex issues may require a longer response period. You will be notified via email and/or contacted via phone when your question is answered.
Real Solutions
Access technology built for your business with partners who understand your challenges, your appreciation for efficiency, and your financial goals.
F&I Transaction Recording
F&I Presentation Software
F&I Financial Reporting
eRating
eContracting
We always put the Dealer First!
It's not all about the products. Learn to sell them, master the presentation, and stay compliant! We always put the Dealer First!
Get a free F&I Profit Analysis
Obtain AFIP Certification
Participate in a Compliance Audit
Learn From the Best
Why choose us
1
Increase F&I Revenue. Customize product offerings to maximize profit potential.
2
Increase Legal and Regulatory Compliance. Avoid the vulnerabilities and the litigators!
3
Increase Customer Retention & Service Absorption. Sales sells the car first. Service sells the rest.
4
Increase appraisal close ratio, reduce aged inventory risk, and cut auction fees to increase your bottom line.
One Dealership at a time ... We will get you the profit you need!
David Robertson
David Robertson is a co-founder and the executive director of the Association of Finance & Insurance Professionals. Read full bio here.