Get your F&I managers out of the chaotic dealership environment where they can focus. In the classroom, they can listen, discuss, question and interact.
Using our state-of-the-art training system, your F&I managers will enhance their knowledge and expertise at their own pace - 24 hours a day, 365 days a year.
Training and certification for F&I managers selling new and used vehicles. The problem with compliance is that you never know what you don't know... until it's too late.
A Compliance Management System is the method by which an automotive retailer manages the entire consumer compliance process. It includes the Compliance Program and the Compliance Audit Function.
The Compliance Program consists of the policies and procedures which guide employees' adherence to laws, regulations and potential litigation defense.
The Compliance Audit Function is an independent testing of the retailer’s transactions and processes to determine its level of compliance with consumer protection laws, as well as the effectiveness of, and adherence with, policies.
The process to develop and implement a Compliance Management System are consistent with the requirements outlined by the Federal Trade Commission (FTC) in its guidance with the Safeguards Rule and the Red Flags Rule. These components are:
Appoint a Compliance Officer;
Conduct a risk assessment to gauge current practices vis a vis requirements;
Develop a policy and procedure manual;
Provide and document employee training on the policy and procedure manual; and
Perform periodic audits to confirm compliance with the policy and procedure manual.
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